Terms & Conditions

Please note that it is the sole responsibility of the Guest to thoroughly read through and understand the terms and conditions associated with Asraya Retreats before booking a retreat. By accessing this website, you are agreeing to comply with this website’s Terms and Conditions and all applicable laws and regulations associated with such – the above which may be amended from time to time. All particulars on this website are subject to copyright and trademark as well as any other pertinent laws and regulations applicable.

These terms and conditions are applicable to all Guests (sometimes referred as to “You”, the one interested in booking or one who has already booked a retreat organized by Asraya Retreats). When the Guest books a retreat with Asraya Retreats (sometimes referred to as “we” or “us”), You will be deemed to have agreed to these Terms & Conditions. In addition, your booking, together with (a) these Terms & Conditions and (b) the details regarding the event for your chosen destination as listed on our website (collectively, the “Agreement”) will constitute a legally binding contract between You and Asraya Retreats.

Asraya Retreats is a company operating as a limited liability company (LLC) under the company name “ASRAYA S.R.O” established in Poprad, Slovakia and existing under the laws of Slovakia.

CONCLUSION OF CONTRACT

Retreats organised by Asraya Retreats are offered or booked via an online booking form. The form must be truthfully filled out and signed by the Guest. A contract is only concluded when both parties have signed the declaration of acceptance. Participation is only assured once the full amounts payable to Asraya Retreats have been assigned to the Guest’s booking. The transfer to third parties is permitted solely in the case where the third party meets all criteria for transfer of booking and the third party has signed the declaration of acceptance.

FORCE MAJEURE

Asraya Retreats shall not be responsible for failing to fulfill their contractual obligations to the extent that this failure is due to events outside of its control. This includes but is not limited to a pandemic, acts of God, fire, flood, cancellation of flights and/or prohibition of sailing due to adverse weather conditions, war, acts of terrorism, riot, civil commotion, governmental actions (excluding regulatory change), labour disputes, and any similar events. In the case of such force majeure events, no refund will be granted, and all payments will be credited in the form of a voucher* valid for 1 year from the start date of the cancelled retreat.

RESERVATION OF RIGHTS

Asraya Retreats reserves the right to make any changes deemed necessary to our retreats. In the event of an emergency of force majeure reason, illness, or sickness, Asraya Retreats reserves the right to make any changes necessary to the retreats and / or replace the retreat yoga teacher and there is no refund in this case. Asraya Retreats also reserves the right to change the premises (villa or venue) to a location of equal quality, where the retreat takes place due to any emergency circumstances. Asraya Retreats holds the right to change the activities of the retreat (example boat trip), in case of weather, illness, sickness, or any other emergency of force majeure reason. Asraya Retreats will do the very best to adjust to the circumstances and act promptly for the benefit of the Guests.

TRAVEL INSURANCE

It is the responsibility of the Guest to attain suitable travel and health insurance at their own cost. Please note, even if you have private health insurance in your respective Country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by Asraya Retreats. We require that all visitors have adequate travel and health insurance that will cover overseas trips such as the retreats offered by Asraya Retreats. Asraya Retreats is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.

PASSPORTS, VISAS AND DOCUMENTS

It is the responsibility of the Guest to obtain all necessary documentation (a valid passport, visa(s) and necessary certificates) for any country to be visited in connection with an Asraya Retreat.

RETREAT ITEMS & YOGA EQUIPMENT

Yoga mats, blocks and straps provided by Asraya Retreats are for use at the retreats organised by Asraya Retreats only and remain the sole property of Asraya Retreats and/or other third party involved.

GENERAL WAIVER – LIMITATION OF LIABILITY

Guests agree that Asraya Retreats will not be liable for any act or omission of the yoga teacher/s, wellness expert/s, accommodation venue and/or any other third-party service providers and its employees, associates, subcontractors and agents.

The Guest acknowledges that during a retreat he/she participates voluntarily in any and all activities included on the Retreat and/or any other third-party service providers and gives up his/her rights as far as legally possible to any lawsuit arising from any, whatsoever, loss, damage, or cost incurred to a person or property during a retreat organised by Asraya Retreats.

The Guest hereby waives, releases and discharges from and against any and all liability from his/her participation in a retreat organised by Asraya Retreats and in any and all activities arranged by Asraya Retreats and/or other third party service providers, including but not limited to, liability arising from the negligence or fault of Asraya Retreats and/or its employees and/or its collaborators and/or its subcontractors, for the Guest’s death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to him/her including his/her trip to and from activities arranged by Asraya Retreats and/or other third party service providers.

The Guest hereby agrees to be responsible for his/her own welfare and accept any and all risks including but not limited to delays, unanticipated events, inconveniences, illness, injury, emotional trauma or death. The Guest hereby certifies that he/she is physically fit and has not been advised to not participate, by any means or in any manner, in any such activity arranged by the retreat hosts by a qualified medical professional. The Guest hereby certifies that there are no health-related reasons or problems, which preclude the Guest’s participation in any and all activities arranged by the retreat hosts.

Asraya Retreats does not accept any liability for any loss or damage to the Guest’s personal items, and/or for any injuries occurred before, during or after a retreat organised by Asraya Retreats nor for any damages occurred at the premise (villa or venue) where the retreat takes place or at any other third-party service providers such as sailing boats etc.

Any damage to the accommodation or the inventory is to be paid by the participants. The person who caused the damage is liable for the full amount. If no participant acknowledges the damage, the costs will be apportioned to all participants.

The Guest agrees that this release shall be legally binding upon him/ her personally and all members of his/ her family, assignors and heirs.

No failure or delay from Asraya Retreat’s side to exercise any right provided under these terms and conditions or by law shall constitute a waiver of that and shall not prevent or restrict the further exercise by Asraya Retreats of that or any other right or remedy.

GDPR COMPLIANCE (PHOTO / VIDEO RELEASE FORM)

Asraya Retreats cares about their Guests’ privacy and needs their guest’s explicit consent to use photographic material and video in which they are featured and taken during the course of the retreat. In this case, Asraya Retreats holds the right to use, republish, and copyright this material for advertising and promotional purposes. By giving permission, you hereby release and discharge Asraya Retreats from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for liability or invasion of privacy.

COPYRIGHTS

We have copyrights to all images, films and texts that are published in our website. A use of the images, movies and texts, is not permitted without our express consent.

CHANGES TO OUR TERMS & CONDITIONS

In order to provide a consistent experience for all its Guests, Asraya Retreats reviews the present terms and conditions and reserves the right to amend or update the present Terms and Conditions at any time. The effective date is displayed hereunder. Thus, it is recommended that the Guest reviews this page periodically for any changes. To keep the Guest informed of any changes to the present terms and conditions, Asraya Retreats will inform Guests by promptly posting the new terms and conditions on this page. Each of these policies may be changed from time to time and are effective from the moment they are posted on Asraya Retreats’ website at www.asrayayogaretreats.com

DISPUTES & APPLICABLE LAW

Should a disagreement, difference, or dispute arise during the conclusion, interpretation and execution of the present Terms & Conditions, as well as claims related to them, both parties, the Guest and Asraya Retreats shall attempt in good faith to resolve any such dispute within reasonable time after the date of the written expression of the disagreement by any of the parties.

In the event that a difference is not resolved in this way, then the parties shall be free to pursue any right or remedy available to them under applicable law. In this case, competent for its judicial resolution shall be the Courts of Poprad, Slovakia exclusively, which shall decide on any trials regarding the execution and the Slovak law shall apply.

By booking a retreat organised by Asraya Retreats, the Guest hereby certifies that he/she has read and fully understood the present terms and conditions, and he/she is fully aware that there is a release of liability included, he/she accepts all terms and conditions and agrees of his/her own free will to all terms and conditions and applicable policies above. If the Guest does not agree to the aforementioned terms and conditions, he/she is not permitted to participate in any retreat / activity held by Asraya Retreats.

POLICIES

PRICES AND PAYMENT POLICY

To book a retreat with Asraya Retreats, a non-refundable deposit of 25% towards the total price of your booking is required to secure the reservation. A full payment of the total amount due is payable no later than 35 days prior to the start date of the Retreat (less the 25% deposit already paid). If the balance is not paid on or before the due date, we reserve the right to treat your booking as cancelled. Should the booking be made less than 35 days prior to the retreat start date the full amount (100%) of the price is payable to secure the booking and will be non-refundable.

In the case where 100% of the amount is paid 60 or more days prior to the start of the retreat the total amount will be subject to 250 Euro (€) discount.

The retreat prices are charged per person and DO NOT include flights and/or any other traveling costs not pertaining to the list of included event format price.

CANCELLATION POLICY

Cancellation by the Guest

“Cancellation” is defined as, the Guest not attending a booked retreat at Asraya Retreats. Additionally, please bear in mind that cancellation fees may apply, depending on when the Guest cancels. If the Guest decides to cancel his/her booked place at a retreat organised by Asraya Retreats for any reason, then unfortunately the booking fee of 25% of the total format price will not be returned. If cancellation takes place more than 35 days before the retreat starts, then any payments made will be refunded minus the 25% non refundable deposit . In case of cancellation in less than 35 days prior to the retreat start date, then unfortunately 100% or the full amount of your trip will be forfeited and are not refundable. Exceptions to our policy are not possible, due to the fact that Asraya Retreats needs to commit to accommodations and other arrangements in advance. Furthermore, we do not offer credit for arriving late or leaving early.

Cancellation by Asraya Retreats

Asraya Retreats is committed to cater for the very best of its Guests, however Asraya Retreats must cancel a retreat if there are not enough participants. In this case, the Guest is entitled to transfer the full payment to another scheduled retreat or request a refund the amount paid including the deposit fee.
Asraya Retreats is not responsible for any expenses incurred in preparation for any cancelled retreat by Asraya Retreats, such as hotel reservations, airplane tickets, loss of work, or/ and other costs associated with preparing for the trip.

For any questions or queries, please email us at asrayaretreats@gmail.com